How can we help?

Pick what it’s about. We’ll show the answers that usually solve it, then a short form if you still need us.

Billing, plans or a charge

Prices, receipts, tax, cancelling, a charge you don’t recognise.

Signing in or my account

The sign-in link, your account email, access for teammates.

Mail not arriving or replies

Members didn’t get a message, a customer didn’t get a reply, a bounce notice.

Sending as our own domain

DNS records, the send and forwarding tests, a domain turning red.

Something isn’t working

A page shows an error, a button does nothing, something looks wrong.

Privacy, data or security

What we keep, deleting your data, reporting a security problem.

Something else

Questions about Waribox, partnerships, anything not listed.