How can we help?
Pick what it’s about. We’ll show the answers that usually solve it, then a short form if you still need us.
Billing, plans or a charge
Prices, receipts, tax, cancelling, a charge you don’t recognise.
Signing in or my account
The sign-in link, your account email, access for teammates.
Mail not arriving or replies
Members didn’t get a message, a customer didn’t get a reply, a bounce notice.
Sending as our own domain
DNS records, the send and forwarding tests, a domain turning red.
Something isn’t working
A page shows an error, a button does nothing, something looks wrong.
Privacy, data or security
What we keep, deleting your data, reporting a security problem.
Something else
Questions about Waribox, partnerships, anything not listed.
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