Support · Signing in or my account

Signing in or my account

These answers solve most questions about this. If yours isn’t here, the form below asks for everything we need, so we can help in one reply.

Common answers

My sign-in link didn’t arrive or doesn’t work. What now?

Check your spam or junk folder first. Each link works once, for 15 minutes, so use the newest one. You can ask for 3 links per address every 15 minutes; after that, wait a little and try again. Read more

How do I sign in? Is there a password?

There is no password. Enter your email address and we send you a sign-in link that works for 15 minutes. You stay signed in for up to 30 days. Read more

How do I add teammates?

Open the pipe and send an invite to their email address. They confirm with a link that works for 24 hours, and receive nothing until they do. You can remove a member at any time. Read more

Something else? Try “Ask a question” at the bottom right, or the documentation.

Still need help?

The more you fill in, the faster we can fix it. A real person reads every message and replies by email.

We reply here. If it’s about your account, use the email you sign in with.

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Date, time and time zone, e.g. 4 Oct, 2:30 pm Central. It lets us find it in our records.

What you did, what you expected, and what happened instead.

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